PRIVACY POLICY
Privacy Policy
Introduction
Manufacturers.Sale respects your privacy and is committed to protecting your personal information. This privacy policy tells you how we look after your personal data when you visit our website (regardless of where you visit it) and tells you about your privacy rights and how the law protects you.
Also, use the glossary to understand some of the terms used in this policy.
- Important information and who we are
2. Data we collect about you
3. How is your personal data collected?
4. How we use your personal data
5. Disclosure of personal data
6. International transfers
7. Data security
8. Data storage
9. Your rights
10. Glossary - Important information and who we are
1.1. The purpose of this privacy policy
The purpose of this privacy policy is to inform you about how Manufacturers.Sale collects and processes your personal information through your use of this website, including information you may provide when purchasing a product.
This website is not intended for children and we do not knowingly collect information related to children.
It is important that you read this privacy policy together with any other privacy policies or fair processing notices we may provide on specific occasions when we collect or process personal data about you so that you are fully aware of how and why we use your data. This Privacy Policy supplements other notices and is not intended to supersede them
1.2. Controller
Manufacturers.Sale is the controller and is responsible for your personal data (collectively referred to as “we”, “us” or “our” in this policy).
We have appointed two Data Privacy Managers who are responsible for monitoring matters related to this Privacy Policy. If you have any questions about this policy, including requests to exercise your legal rights, please contact us using the details below.
1.3. Contacts
Joy of Life OÜ
E-mail address: admin@manufacturers.sale
Postal address: Akadeemia tee 33-208, 12618 Tallinn, Estonia
Phone: +372 54511151
1.4. Changes to the Privacy Policy and your responsibility to notify us of changes
This version was last updated on June 25, 2024.
It is important that the personal data we hold about us is accurate and up-to-date. Keep us informed if your personal information changes during your relationship with us.
1.5. Third party links
This website may contain links to third party websites, plug-ins and applications. Clicking on these links or allowing these connections may allow third parties to collect or share information about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to review the privacy policies of all websites you visit.
- Information we collect about you
Personal data or personal information means any information about an individual from which that individual can be identified. This does not include data that has been de-identified (anonymized data).
We may collect, use, store and transfer various personal data about you, which we have summarized as follows.
Personal data includes first name, maiden name, last name, username or similar identifier, marital status, job title, date of birth and gender.
Contact information includes billing address, shipping address, email address and phone numbers.
Financial data includes bank account and payment card data.
Transaction data includes details of amounts paid to you and other details of products and services you have purchased from us.
Technical data includes your Internet Protocol (IP) address, your login information, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile data includes your username and password, purchases or orders you make, your interests, preferences, feedback and survey responses.
Usage data includes information about the use of our website, products and services.
Marketing and Communications Data includes your preferences for receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share aggregated data for any purpose, such as statistical or demographic data. Collected data may come from your personal data, but it is not considered personal data under the law because the data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a particular website feature. However, if we combine the Aggregated Data with your Personal Information in such a way that it can directly or indirectly identify you, we will treat the Aggregated Data as Personal Information used in accordance with this Privacy Notice. We do not collect special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). We also do not collect information about criminal convictions and offences.
2.1. If no personal documents have been submitted
If we are required to collect personal information by law or under the terms of a contract with you, and if you do not provide that information upon request, we may not be able to perform the contract we have or are trying to enter into with you. (for example, to provide you with goods or services). In this case, we may have to cancel the product or service you have with us, but we will let you know if this is the case.
- How is your personal data collected?
We use a variety of methods to collect data from you and about you, including:
Direct cooperation. You may provide us with your personal information, contact information and financial information by completing forms or responding to us by post, telephone, email or otherwise. This includes the personal data you provide if you:
- a) you submit an inquiry;
b) logie ‘s account on our website;
c) you subscribe to our newsletter; d) you request that marketing be sent to you; e) you participate in a competition, promotion or survey; f) you give us feedback; g) you enter an e-mail address at checkout.
Automated Technologies or Interactions. When you interact with our website, we may automatically collect technical data about your devices, browsing activities and patterns. We collect this personal data using cookies and other similar technologies. We may also receive technical data about you when you visit other websites that use our cookies. Please read our cookie policy available here.
3.1 Data of third parties
Third parties or publicly available sources. We may receive personal information about you from various third parties and public sources as set out below:
Technical data of the following parties:
- a) analytics providers located outside the EU, such as Google Analytics ;
b) advertising networks located outside the EU, such as AOL; c) search information providers, such as Google, located outside the EU.
Contact, financial and transaction data of EU-based technical, payment and delivery service providers such as PayPal.
Personal data and contact data from publicly available sources, such as the electoral register in the EU.
- How we use your personal data
We will only use your personal information if permitted by law. We usually use your personal data in the following circumstances:
- a) Where we have to perform a contract with you or entered into by you.
b) If it is necessary for our (or a third party’s) legitimate interests and if your interests and fundamental rights do not outweigh those interests. c) where we have to comply with legal or regulatory obligations.
You can find more information about the types of lawful bases we rely on when processing your personal data in the glossary below.
In general, we do not rely on consent as a legal basis for processing your personal information other than to send you direct marketing communications from third parties via email or text message. You have the right to withdraw consent to marketing at any time by contacting us using the details at the beginning of this policy.
4.1. The purposes for which we use your personal data
Below is a tabular description of all the ways in which we use personal data and the legal basis on which we rely. We have also identified what our legitimate interests are where applicable.
Please note that we may process your personal data on more than one lawful basis, depending on the specific purpose for which we use your data. Please contact us if you require details of the specific legal basis on which we rely to process your personal data where more than one basis is set out in the table below.
4.2. Marketing
We strive to provide you with choices regarding the use of certain personal information, particularly for marketing and advertising.
4.3. Promotional offers
We may use your personal data, contact data, technical, usage and profile data to form a view of what we think you may want or need or may be of interest to you. This is how we decide which products, services and offers may be relevant to you (we call this marketing).
You will receive marketing communications from us if you have asked us for information or purchased goods from us, or if you have provided us with your details by entering a competition, subscribed to our newsletter, added products to your shopping cart without completing a transaction and provided your email address, signed up for an advertising campaign and in any case you have not opted out. of marketing.
4.4. Third Party Marketing
We will obtain your express consent before we share your personal information for marketing purposes with any other company outside our company, unless the sharing is only related to our own marketing activities and the purpose of the sharing is to use third-party email marketing software, etc. services.
4.5. Issue
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links in marketing messages sent to you or by contacting us at any time.
If you opt-out of receiving these marketing messages, this does not apply to personal information provided to us as a result of a product purchase, warranty registration or other transaction.
4.6. Together
You can set your browser to refuse all or some browser cookies, or to notify you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may be inaccessible or may not function properly. For more information about the cookies we use, please read our cookie policy available here.
4.7. Purpose change
We will only use your personal information for the purposes for which we collected it, unless we reasonably believe that we need to use it for another reason and that reason is compatible with the original purpose. If you would like an explanation of how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an independent purpose, we will notify you and explain the legal basis that allows us to do so.
Please note that we may process your personal data without your knowledge or consent in accordance with the rules above, where required or permitted by law.
- Disclosure of personal data
We may need to share your personal information for the purposes set out in the table in paragraph 4 with third parties listed in the glossary below and with third parties to whom we may decide to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire or merge with other companies. If there is a change in our business, the new owners may use your personal information in the same way as set out in this Privacy Policy.
We require that all third parties respect the security of your personal information and treat it in accordance with the law. We do not allow third-party service providers to use your personal data for their own purposes, and we only allow them to process your personal data for specified purposes and in accordance with our instructions.
- International excess data
Some of our external third parties are located outside the European Economic Area (EEA), such as Campaign Monitor and HelpScout , which are located in North America, so the processing of your personal data involves data transfers outside the EEA .
If we transfer your personal data outside the EEA, we will give it the same level of protection by ensuring at least one of the following safeguards:
- a) We transfer your personal data only to those countries that the European Commission has deemed necessary for the protection of personal data at an adequate level. More information can be found in the European Commission: Adequacy of personal data protection in third countries.
b) When we use certain service providers, we may use specific contracts approved by the European Commission that provide the same protection for personal data as in Europe. More information can be found in the European Commission: Model Agreements for the Transfer of Personal Data to Third Countries.c) If we use US-based providers, we may transfer data to them if they are part of the Privacy Shield, which requires them to provide equivalent protection to personal data shared between Europe and the US. For more information, see European Commission: EU-US Privacy Shield.
Please contact us if you would like more information about the specific mechanism we use to move your personal data out of the EEA, or if you would like a full list of all such external parties to whom we may disclose your data.
- Data security
We have implemented appropriate security measures to prevent the accidental loss, use or unauthorized disposal, alteration or disclosure of your personal information. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need. They process your personal data only in accordance with our instructions and are subject to confidentiality obligations.
We have procedures in place to deal with any potential breach of personal data and will notify you and any applicable law enforcement authorities of a breach if we are legally required to do so.
- Data retention
8.1. How do you use my personal data?
We will only retain your personal information for as long as is necessary to fulfill the purposes for which we collected it, including to comply with any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm resulting from the unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve these purposes through other means and applicable legal requirements.
8.2 Law
By law, we must retain basic information about our customers (including contact details, personal details, financial and transaction details) for six years after they are no longer a customer for tax purposes.
In some cases you can ask us to delete your data: see your legal rights below for more information.
In some cases, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes. In this case, we may use this information indefinitely without notice to you.
- Your Rights
Under certain conditions, you have rights under data protection laws in relation to your personal data. You have the legal right to:
- a) request access to your personal data.
b) request correction of your personal data.c) request deletion of your personal data.d) Submit a response to the processing of your personal data.e) request restriction of processing of your personal data.f) request transfer of your personal data.g) Withdrawal of consent.
Find out more about your legal rights in the glossary below. If you wish to exercise any of the above rights, please contact us.
9.1. Free is not true
You do not have to pay a fee to access your personal data (or to exercise other rights). If your request is clearly unfounded, repetitive or excessive, we will still charge a reasonable fee. Alternatively, we may refuse to fulfill your request in these circumstances.
9.2. What should be argued
We may need to ask you for specific information to help us verify your identity and ensure you can access your personal information (or exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who is not entitled to receive it. We may also contact you to request additional information regarding your request to expedite your response.
9.3. Deadline for response
We aim to respond to all legitimate requests within one month. It can sometimes take longer than a month if your application is particularly complex or if you have submitted multiple applications. In this case, we will notify you and keep you informed.
- Dictionary
10.1 Legal Basis
Legitimate interest means our company’s interest in managing and managing the business to enable us to provide you with the best service / product and the best and most reliable experience. Before we process your personal data for our legitimate interests, we consider and balance the potential impact on you (both positive and negative) against your rights. We will not use your personal data for activities that have an impact on you (unless we have your consent or as otherwise required or permitted by law). You can find out more about how we assess our legitimate interests in relation to the potential impact on your particular activity by contacting us
Contract performance means processing your data where it is necessary to perform a contract to which you are a party or to take steps with you prior to entering into such a contract.
Compliance with a legal or regulatory obligation means processing your personal data if it is necessary to comply with our legal or regulatory obligation.
10.2 Third Parties
We may share your personal data with the following third parties:
- a) Service providers acting as processors, whether or not located in the EEA (see additional section 6), providing IT, system and web administration and ancillary services.
b) Professional advisers acting as processors or joint processors, including lawyers, bankers, auditors and UK-based insurers providing advisory, banking, legal, insurance and accountancy services.c) HM Revenue & Customs , legislators and other UK-based authorities acting as processors or responsible processors, which require notification of processing operations under certain circumstances.
d) Credit agencies acting as processors or data controllers based in the UK and requiring personal data to assess your credit.
Our current list of third parties (parties in red are located outside the EEA).
10.3 Your Rights
You are entitled to:
Request access to your personal data (commonly known as a data subject access request). This allows you to obtain a copy of the personal data we hold and check whether we are processing it lawfully.
Request correction of personal data held by you. This allows you to correct any incomplete or inaccurate data we have, although we may need to verify the accuracy of any new data we provide.
Request deletion of your personal data. This allows you to ask us to delete or remove personal data if we do not have a good reason to process it. You also have the right to ask us to delete or remove your personal data if you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we need to delete your personal data to comply with local law. Please note, however, that we may not always comply with our erasure requests for specific legal reasons, which will be communicated to you at the time of your request if applicable.
Object to the processing of your personal data where we rely on legitimate interests (or those of a third party) and there is something in your particular situation that makes you want to object to processing on this basis because you feel it affects your rights and freedoms. You also have the right to object where we process your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds for processing your information that exceed your rights and freedoms.
Request the restriction of the processing of your personal data. This allows you to ask us to stop processing your personal data in the following situations: (a) if you want us to verify the accuracy of the data; (b) if our use of your data is unlawful but you do not want us to delete it; c) where you need to retain the data, even if we no longer need it because you need it for the establishment, exercise or defense of legal claims; or (d) you have objected to us using your data but we need to check whether we have overriding legitimate grounds for using it.
Request the transfer of your personal data to you or a third party. We provide you or a third party of your choice with your personal data in a structured, commonly used, machine-readable form. Please note that this right only applies to automated information that you originally provided to us for use or where we used that information to enter into a contract with you.
Withdraw your consent to the processing of your personal data at any time. However, this does not affect the lawfulness of processing prior to the withdrawal of consent. If you withdraw your consent, we may not be able to provide you with certain products or services. We will advise if this is the case at the time of consent withdrawal.